Mortgage Brokers

Our secure Mortgage Broker Portal

Only for use by Mortgage Intermediaries.
Mortgage Brokers must be regulated by the Financial Conduct Authority.

Customers must meet our eligibility and residential requirements

Quick links

Our Mortgage Application Portal

Application Portal features

Already registered? Get help

Our online Mortgage Broker Portal

To make life that little bit easier, and reduce our paper waste, we have an online portal for our panel of mortgage brokers to manage customer applications.

If you've been informed that it's available to you, our secure Mortgage Broker Portal can be used to start and/or manage a new mortgage application.

All in one place OpenClose

All in one place

Everything you need is on the online portal Close

Everything you need is on the online portal

Enter all of the application details online, with no need to fill out any paper based PDF application forms.
Start, submit and manage any new mortgage applications.
You’ll only see the relevant questions for each application.
You can submit all of your supporting documents online too.
Download all the information you’ve entered in the application to share with your client as a PDF, if you wish.

Application alerts OpenClose

Application alerts

Receive application alerts at each stage Close

Receive application alerts at each stage

Automatically receive email notifications as an application moves through the mortgage process.
Notifications will include alerts that highlight the actions you need to complete to advance the application.

Guidance built-in OpenClose

Guidance built-in

Help and guides are provided alongside your application steps Close

Help and guides are provided alongside your application steps

We’ll provide in-portal guidance and templates for the supporting documents you need to upload.
We’ve also kept the amount of supporting documents you need to upload to a minimum.

Message online OpenClose

Message online

Message our mortgage specialists from within the portal Close

Message our mortgage specialists from within the portal

Interact directly with your Mortgage Specialist, from within the portal.
All your messages are stored against each application, making it easy to track previous conversations with your mortgage Specialist.

Registering for our Broker Portal

How to get registered for the Broker Portal

Already on our Broker Panel?

Not placed business with us before?

You’ll need to apply and be accepted onto our Broker Panel. Once you're accepted you can register for the online broker portal.

Frequently asked questions about the Broker Portal

Can my customer access the portal? Close

Can my customer access the portal?

Not right now, however it’s something we are working towards in the future.

Can multiple brokers from the same network register individually? Close

Can multiple brokers from the same network register individually?

Yes, each broker will be sent their own invitation to register and have a unique log in.

Can brokers from the same network see each others applications? Close

Can brokers from the same network see each others applications?

You will only be able to see the applications submitted under your own profile.

Can I submit more than one application at a time? Close

Can I submit more than one application at a time?

Yes, you can submit multiple applications at one time by creating a new application for each submission. Your customer’s name and unique reference number will be quoted on each notification to help you distinguish between your different customers.

Need to ask a question?

Phone our Broker Team

Telephone: 01624 632444

Our lines are open Monday to Friday 9am – 5pm, excluding bank holidays.

Calls may be recorded.

Email us

If you have not spoken with us before then please email our dedicated broker team.

Mortgage Brokers who have been accepted onto our Broker Panel should contact their Mortgage Specialist on their direct email address.

Email us